Frequently Asked Questions

All of our products are designed to be customizable according to the specific needs of the organization. SysMates solutions come equipped with built-in tools for creating forms and workflows, enabling the support team to swiftly generate a prototype within a live environment sandbox. Through a few cycles of user feedback and adjustments, we efficiently deliver a solution tailored to the requirements.

Ability to customize and extend our solutions making the core employee database as driver of various processes in the organization. Further rich reports and analytics provide out of box insights to the customers.

Implemented high level of automation for a large medical NGO, allowing multi country workforce to manage medical reimbursements, tax declarations and more.

Kiosk based terminal with biometric login for a large poultry factory in Sri Lanka to request meals to reduce food wastage.

Implemented business excellence solutions for a 120 employee company at a very competitive cost.

Ability to provide cutting edge solutions to small and mid size organizations which other wise would have used paper of excel based solution. Our solutions use a common workforce database and lifecycle process, allowing single point management of workforce, driving cost reduction and productivity.

HRMates is a full-function HR management software that is customisable to your specific needs as an organization. It is built on a modular architecture that has all the elements working together seamlessly.

HRMates has modules to support all HRMS functions such as hiring, employee database, employee lifecycle, attendance, field employee tracking, payroll, employee lifecycle evaluations, performance management, training, assets management, timesheets, expense management and more. Apart from HRMS Sysmates also provides Business Excellence solutions based on HRMates employee database for knowledge management, idea / suggestion Managements, shop floor modules for maintenance and safety.

HRMates makes hiring efficient, through positions management, manpower request workflow along with evaluation process, vacancy distribution, applicant tracking, candidate evaluation and scores, question papers, finalization process, candidate document collection process, offer letter generation, issue and acceptance process, candidate onboarding.

HRMates administers and oversees an extensive array of both personal and employment information of employees. This information is organized chronologically if needed, enabling precise reporting and analytics at any given date. Any supplementary data required can be seamlessly incorporated through configuration.

HRMates facilitates comprehensive management of employee attendance from start to finish. This includes configuring shifts, creating rosters, handling leave and holidays, integrating seamlessly with biometric devices, mobile attendance with geo-fencing and face recognition, approval based regularizations, policy based processing of attendance to determine present status, late arrivals, early departures, and overtime. The system also automates attendance policy enforcement. Additionally, it provides permission-based management features with an audit trail, notifications for missing attendance and absences, and supports integration with HRMates or third-party payroll systems.

Operations team support via comprehensive set of report and management overview via analytics.

HRMates has a comprehensive system to define leave types including casual, earned, sick, short, comp off, no pay and more. as per policy calculate entitlements, allowed combinations, leave application and approvals, carry forward calculation, comp off request and usage, encashment and payroll integration.

HRMates payroll has all the necessary functionality to run automated payroll with accuracy, compliance and minimal intervention. HRMates payroll is fully integrated with employee lifecycle, attendance, expenses, loans and advances, employee investment declarations. Payroll structures allow different type of payrolls to be created for same organization. Payroll groups allow distributed payroll management. Oversight using approval process and change reports. Integration with statuary and bank portals for uploads. HRMates provides ready customizable payroll templates for multiple countries.

Yes, HRMates has been purpose built for customization. UI based configuration, Excel type Formulas to calculate values, logic box for coding based customization. This allows admin and support team full control to tailer HRMates to you requirements.

HRMates is hosted on best secure environment Amazon Web Services. HRMates security is audited by reputed agencies like EY, TCS every year for security compliance. Complete HRMates Security and Disaster Recovery plan is available on request.

HRMates implements single sign-on with google and microsoft, plug and play integration with popular Biometric vendors, microsoft excel, popular accounting systems and with other HR and non HR applications via API and Excel exports

HRMates support compliance for labor laws for attendance, overtime, payroll as per country. HRMates also has reports to support compliances.

HRMates is easy and intuitive to use by both managers and employees. HRMates has a searchable help system. Training is provided as part of implementation to all stakeholders.

TDB

HRMates process module can be used to create custom processes, once such example available in demo is Medical claim process for employees to avail medical reimbursements as per annual entitlement.

Field Visits offers a specialized solution equipped with an HRMS Backend for efficient management of field workforce activities. It facilitates task planning and approvals, tracks targets and achievements, enables distributed management, captures work punch with snapshots and data collection, provides live tracking capabilities, automates travel reimbursements, facilitates content distribution, and is fully customizable with the option for custom branding.

HRMates support team will setup tracking hierarchy as per requirement. Managers will use Track Workforce button on mobile app to see current locations along with reason if current location is not available. Managers will use Track Individual button to track individual team member day route and current location.

Field Employee will do a work punch on start of journey for the day and do a work punch on every visit. HRMates uses google map to calculate route distance between work punches. Employee and Managers can see the route map for any day. Route report shows the breakup and total of travel distances for each selected day. Based on Kilometers HRMates can calculate the payable amount as per policy. The amount can be paid via the payroll.

Admin will upload the content with title and image to admin portal. Every field employee will receive a notification for new content being available and he will mark it read before proceeding the mobile home page. Field employee can view current and past active contents any time.

Support team will help you to brand the basic color, highlight color, logo, background image. This will reflect in mobile app and admin panel.

Location is tracked is enabled by default during working time as defined by employee shift for the working day. Employee can clearly see when his location is being tracked and can switch it off any time.

Business or Operations Excellence solutions for organization. It covers Suggestion / Idea Management, Kaizen, Knowledge management and any other process like safety, maintenance. Based on core Organization Structure, Employee Database, Lifecycle functionality from HRMates.

BexcelMates is build using process design components and is fully customizable. We do not make any assumption about the organization requirements and can implement any use case in a short period of time. Our agile process allows us to provide a first implementation in matter of days on sandbox environment in production and continue with user feedback.

Example continuous improvement processes implemented by BexcelMates are Suggestion Management, Corrective Actions and Prevention, Maintenance Prevention, Safety. Within days new processes can be implemented for user testing and go live in weeks.